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Field Service Specialist

Join a team recognized for leadership, innovation and diversity
Leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.
Be the face of Honeywell to the customer and interact directly with end-users, peers, and competitors
Share knowledge of Honeywell solutions to enhance efficiencies and team ability
Become a technical expert for complex Honeywell solutions/product offerings
35 Provide Customer Support 20 Install or Repair per Work Order 15 Record and report data 15 Communicate Effectively 15 Self-Motivated to Complete Tasks
YOU MUST HAVE
High School Diploma, or equivalent. Some experience in the field.
WE VALUE
Associate's Degree in electronics or other technical related field
Previous industry experience
Previous technical/installation experience
Previous customer service experience
Good written and oral communication
Ability to follow instructions and identify mistakes
Bachelor degree or technical/professional certificate
Good presentation skills
Due to US export control laws, must be a US citizen, permanent resident or have protected status.NonexemptPerformance Materials and TechnologiesINCLUDES
ADDITIONAL INFORMATION
Job ID: HRD2469
Category: Customer/Product Support
Location: ., Jeffersontown, KY 40299 USA
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

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