Field Service Specialist

Join a team recognized for leadership, innovation and diversity
Leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.
Be the face of Honeywell to the customer and interact directly with end-users, peers, and competitors
Share knowledge of Honeywell solutions to enhance efficiencies and team ability
Become a technical expert for complex Honeywell solutions/product offerings
This position will require you to travel to a variety of locations in Michigan. The ideal location for the successful candidate is within the Lansing, MI 48901 area.
30 Provide Customer Support 30 Install or Repair Work Orders 25 Self-Motivated to Complete Tasks 15 Inspect for Quality
Associate's Degree in a relatable technical field
Some experience in the field
Some experience working with PLCs or SCADA
Previous industry experience
Previous technical/installation experience
Previous customer service experience
Good written and oral communication
Ability to follow instructions and identify mistakes
Bachelor degree or technical/professional certificate
Good presentation skills
NonexemptPerformance Materials and TechnologiesINCLUDES
1st Shift
Some Travel Required
Job ID: HRD1927
Category: Customer/Product Support
Location: ., Grand Rapids, MI 49546 USA
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

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